Orders are typically processed within 1-2 business days and shipping times vary depending on your location. However, you can generally expect your package within 3-5 business days after it's been shipped.

Yes, after your order has been dispatched, you'll receive a shipping confirmation email that includes a tracking number. You can use this number to track your order's journey to your doorstep.

Contact us and we will locate your tracking number and resend the email.

We're sorry to hear that. If you've received a damaged item, please contact our customer service team immediately and we'll help arrange a replacement or a refund.

Yes, we do offer international shipping. However, please be aware that shipping times and costs may vary depending on your location. If your country isn't covered in our shipping selections give us a request and we will try to expand into your region.

Yes, your safety and security is our priority. Our site is SSL secured and we use reliable payment processors that ensure your payment information is handled safely. Your credit card data is NOT stored on our site but is handled by Shopify payments.

Yes, you can send items as gifts. Simply enter the recipient's address as the shipping address, and we can even include a personal message from you on request. Make sure to use your own billing address associated with your credit card. We offer gift wrapping around the holidays. We box your gift, wrap it and then put it in the shipping box. Its double boxed.

Yes we do! They're the perfect solution for when you want to gift the magic of Alchemist Arts Co., but aren't quite sure what your recipient would love the most. You can think of our gift cards like a key, opening up a world of alchemical wonders for your friends or loved ones. Go ahead and give the gift of choice, and rest assured, it will never expire or lose its charm!"

We are committed to ethical sourcing for all our products from third party vendors and materials used to make our products. Our suppliers are carefully selected and we ensure they adhere to our high standards of environmental and social responsibility. In the event animal products are used we go to great lengths to make sure the animal was respected and died naturally and not harvested for use.